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Remote Network Setup
The Local Network setup has to be done first before you can set it up remotely.
This Section is for those that are able to connect to the DVR Locally, but now need to find out how to connect Remotely. Please follow these exact steps and you should not have a problem.
The sample router is a Linksys, you may have a different router.
Words of Caution: In some cases we have people that use 2 Routers on their network. Most reasons for this is that they need a wireless router for wireless access. The other reason is that the Internet Service Providers Modem is also a Router. When you connect 2 Routers, you will always have problems Port Forwarding the correct ports. If you think you have everything set up correctly and it doesn't work, please contact us and let us know that there might be a second router issue.
A few things that you need to find out about your Internet Connection:
Step 1: Port Forwarding
Only make these changes to the Router that your Digital Video Recorder is connected to.
What is Port Forwarding? Port Forwarding is used to transfer information from your router directly to your computer or DVR through Ports. What is a Port? Ports are openings through your computer that allow data in you computer/DVR. The World Wide Web for example uses Port 80. Anytime you go to a website, that goes over that specific port. The reason we need to forward certain ports for your DVR is so that you can View your cameras over the Web (internet).
Ok, so you can connect locally and see your cameras, you're halfway done now. What we have to do now is to connect to you router, configure it, and you will be able to see your cameras on the Internet. To do this, connect to your Default Gateway (Router) in Internet Explorer. If you don't know how to find this, go back to Network Setup and follow Step #1.
You should then see a login box appear to connect to the Router:
After you log in, click on Applications and Gaming (For Linksys Routers Only)
The picture below is only for DVR Models: M2104, M6304, M6504, M6509, and M6909.
The picture below is only for DVR Models M6004, M6008, and H6216.
The picture below is only for DVR Models H9004 and H9008.
The picture below is only for DVR Model H9516.
The picture below is only for the Geovision PC Based PCI DVR System.
After you insert the correct Port Forwarding information, click on Save Settings. Once it saves continue to the next step.
Step 2: What is my IP?
To find out what IP you have from your Internet Service Provider, go to the following website: http://www.whatismyip.com
When you go to this site it will tell you what you IP is, here is an example (This is just an example, yours will be unique):
The IP address that you see in your browser is what you will most likely connect to from over the internet (Not the Example Above). If you have a Static IP then you should be done with your DVR Network Installation. Try to connect to the IP that you have and see if that works for you. If it does not, check all of your settings and try again. If you continue to have problems, please Contact Us.
If however you have a Dynamic IP, you will need to go to www.dyndns.org and set up a free hosting account.